Paypal Customer service

PayPal is an online money transfer company. They offer an alternative to paying by means of checks or money orders. PayPal is a trusted money transfer method used by websites such as Ebay and Expedia. Even stores such as Walgreens accept PayPal money transfers. There are two aspects of PayPal services. First, the customer buying something can use it to pay a business for their product or service. Secondly, businesses can use PayPal to securely accept money from consumers in return for goods and services. Due to the fact that PayPal accounts are linked to consumers’ bank account information, it is vital that the company provide data security. Therefore, to receive any type of customer service either over the phone or online you must log-in or give a one-time pass code over the phone. This is a bit of a hassle but remember that it’s to protect your information. For the most helpful information PayPal has put together a database of frequently asked questions and recurring problems. Users are prompted to type in their problem in the search bar to find the most adequate information to help them. To find the database go to https://www.paypal.com/selfhelp/help/home

If, however, you do not have the patience for this, you can of course email PayPal, but to do this you must first log-in. To send an email, click on the links above. On this same website information about calling is also available. There are no brick and mortar PayPal stores and therefore all customer service must be done either over the phone or by email. The good news is that all customer service provided by PayPal is free of cost to the user. Most complaints about PayPal’s customer service have to do with businesses and small business transactions. Luckily, for the typical consumer the customer service seems to be on par with other large firms. If you are a business, however, be sure to read the terms of service before agreeing to anything. Another major flaw that is often noted is that PayPal is not the best for international matters. Customers complain that is it very difficult if not impossible to set up an account on PayPal with an international bank (something outside the US or UK). Another common problem is the new PayPal line of credit. Upon check-out customers are offered a line of credit from PayPal to pay for the item or service. This is however misleading and many complain that they didn’t know they had signed up for this and received late penalties as a result. For all its flaws, PayPal does provide a much needed service to customers allowing payments to be transferred online. It should also be noted as a positive that for the most part their customer service is free of charge. To find out more or to get help with a PayPal issue go to https://www.paypal.com/us/cgi-